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Contact our support team directly via email for personalized assistance

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Send us your questions and we'll respond within 24 hours

Email Address:

team@monterd.com

FAQ

Frequently Asked Questions

Quick answers to common questions about our platform

How do I start my test preparation?

Simply create an account, choose your target exam (ECAT or MDCAT), and our AI will create a personalized study plan for you.

What payment methods do you accept?

We accept all major credit cards, JazzCash, EasyPaisa, and bank transfers for Pakistani students.

Can I access the platform on mobile?

Yes! Our platform is fully optimized for mobile devices, tablets, and desktops for learning on the go.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee if you're not satisfied with our service.

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